Privacy Policy

For the purpose of the General Data Protection Regulation (“GDPR”) the Data Controller can be contacted at info@londonjetcharter.com.

Where you contact us for a quote, or book through with us, these Privacy Notice provisions will apply to Our processing of your personal information in addition to our cookie policy with is also detailed below. 

Your Personal Information

Information We collect from You

We collect and process some or all of the following types of information from you:

• Information that you provide when you apply for a quote. This includes information provided through our contact form, email, telephone, and/or by any other method.
• In particular, We process personal details such as name, email address, address, telephone number.
• If you contact Us, We may keep a record of that correspondence.
• Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data,  and the resources that you access.

Uses Made Of Your Information

Lawful basis for processing

We rely on legitimate interest as the lawful basis on which We collect and use your personal data. Our legitimate interests are the chartering of private aircraft for Our business.

Where you charter a private flight through us we rely on your consent, which is freely given by you during the process, to disclose your personal data on the basis described below.

Purposes of processing

We use information held about you in the following ways:

• To book your flight / travel arrangements on your behalf.
• To communicate with you in respect of the booking.

Disclosure of Your Information

As set out above, we pass your information on with your consent when booking your flight.

We will disclose certain personal data that We hold, including but not limited to the information supplied during registration.  

How we store your Personal Data

Security

We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, We cannot guarantee the security of your data transmitted through any online means, therefore any transmission remains at your own risk.

Where We store your Personal Data

Where we store your personal data in our own systems, it is stored on our secure servers. 

By submitting your personal data, you agree to this transfer, storing or processing.

If you would like further information please contact Us. 

Your rights

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

• access to your personal data and to certain other supplementary information that this Privacy Notice is already designed to address
• require Us to correct any mistakes in your information which We hold
• require the erasure of personal data concerning you in certain situations
• receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
• object at any time to processing of personal data concerning you for direct marketing
• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
• object in certain other situations to our continued processing of your personal data
• otherwise restrict our processing of your personal data in certain circumstances
• claim compensation for damages caused by our breach of any data protection laws.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

• contact us using our Contact details below
• let Us have enough information to identify you,
• let Us have proof of your identity and address, and
• let Us know the information to which your request relates.

How to complain

We hope that We can resolve any query or concern you raise about Our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/make-a-complaint or telephone: 0303 123 1113.

Contact

All questions, comments and requests regarding this Privacy Notice should be addressed to info@londonjetcharter.com